01225 787 925 or
01225 787 924

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Making a Complaint

For advice and guidance on making a complaint please contact us on 01225 787 924. If you are unhappy about something that has happened at school, to you or your child, or you feel that the school are not doing something they should, we can help you make a complaint to resolve the issue.

We can provide you with information, advice and guidance to help you make an effective complaint including; explaining the procedure for making a complaint; helping you set up meetings with the school to discuss your complaint; helping you put your complaint in writing and accompanying you to a school complaint's panel meeting; supporting you to take your complaint further if it is not resolved by the school.

You can also follow the link on the right of this page to the Advisory Centre for Education to download their advice leaflet on Making A Complaint.